You can get a free 1-12 months Chat2DB Pro membership if you have posts tagged #chat2db in a month with over 40-500 likes. Please contact us to apply for free membership.
If your question is not answered here, you can refer to the product documentation for more frequently asked questions. We’re always ready to help!
What is the difference between the Local and Professional plans?
The Local plan supports offline use with access to AI services when connected to the internet. The Professional plan includes all features from the Free plan plus AI-enhanced tools, unlimited database types, and advanced data management capabilities. The Team plan builds on the Professional plan with additional collaboration features, team management, and fine-grained permissions.
What is the difference between the Professional and Team plans?
The Professional plan includes all features from the Free plan plus AI-enhanced tools, unlimited database types, and advanced data management capabilities. The Team plan builds on the Professional plan with additional collaboration features, team management, and fine-grained permissions.
How do I start a free trial for the Professional plan?
You can start a free 30-day trial of the Professional plan by signing up on our website. No payment information is required to begin the trial.
Are there any limits on the number of databases or instances I can use?
With the Professional plan, you have unlimited access to database types and instances. For the Free plan, support is limited to relational database management.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time through your account settings. Changes will take effect at the beginning of your next billing cycle.
What happens to my data if I cancel my subscription?
If you cancel your subscription, you will have access to your data until the end of the billing cycle. After that, your data will be archived for a period before being permanently deleted.
Is there a discount for annual billing?
Yes, we offer a discount for annual billing compared to monthly payments. You can find the details on our pricing page.
How secure is my data with Chat2DB?
We use end-to-end encryption and adhere to best practices in data security to protect your information. Additionally, our code is open-source, ensuring transparency and security.
Does the Local plan support offline activation?
The Local plan requires a purchase of a permanent license before it can be activated offline in a network-free environment. For details, please refer to: Offline activation. Additionally, with offline activation, AI functions cannot be used.
How do I unbind devices online for the Local plan?
If you encounter situations where you cannot unbind on the original device, such as reinstalling the system, please go to the Chat2DB AI settings page, log in to your account, and enter the “Settings” > “Purchase Details” section. Remove the original device under the corresponding license. Then you can rebind and use the software on the new device.
Tell me about new product features as they come out